Say hello to a fresh approach to recruitment
We want to make it as easy and enjoyable as possible for you to hire the people you need. Minimum fuss, maximum results.
Our vision is to build a recruitment company that people simply want to do business with.
What stars can we find for you?
Rockpool has over 20 years’ experience of recruiting within the Travel, Tourism and Hospitality fields across the UK and Europe.
This ranges from:
Tour Operators • Travel Agents • Tourist Boards • Airlines • Cruise Companies • Hotels • Bed Banks • Comparison sites • GDS providers • Corporate Travel • Online Travel Agents • MICE industry • DMCs • Car Hire • Ferries • Marketing and PR Travel Specialists • Aircraft Charter businesses • Airport Lounge and Parking suppliers • Chauffeur Drive Services • Providers of Travel Insurance.
So if you are looking to hire a professional within any of these fields or are looking for a new position within these industries; Rockpool Recruitment can help...
From Junior, entry level roles through to Senior Directorship appointments we have the knowledge, contacts and experience to help you find what you need. We offer a truly bespoke service that is based entirely on doing the best possible job for our clients and candidates.
All Levels
Employee Redundancy Support Service
Helping your outgoing staff make a positive transition into new work by giving them the support, help and advice they'll need to move forward.
• Sales & Marketing
• Business Development
• Reservations
• Administration
• Accounts & Finance
• Customer Service & Customer Relations
• Product
• Contracting
• IT
• Sales Support
• Operations
All Disciplines
We cover every department within these sectors:
...and now the word has spread
We have also quickly become well known across the South-East for helping businesses in other industries with general office based roles in similar disciplines, from receptionists, to administrators, accountancy and finance positions, sales support, marketing, IT, business development, customer service, management or general commercial roles.
Clients and candidates have enjoyed our bespoke, personalised approach so if you are looking to hire within in office environment – we will be honest with you about what we can and cannot help with and if we aren’t the right people then we will connect you those that are.
Permanent Recruitment
Finding the right talented and skilled people is one of any companies’ biggest challenges.
We stop at nothing to find them.
This is what we do. We love searching for stars.
Let us provide you with all the support and advice you require to get the people you need.
Here’s how it works:
We take the time to get to know your business, your goals, your company culture and your specific vacancy requirements.
Once we are sure we know exactly what you are looking for in someone, we conduct a full market place search, starting with our own Database which is growing fast. We have invested heavily in our marketing and specialist recruitment technology so we are able to attract and find the people with the skills you need quickly.
We’re incredibly fussy about who we put in front of you. We know you don’t have time to wade through hundreds of CVs (that’s our job) so we will do all the leg work to create your shortlist – usually 3 or 4 of our best people.
We make every effort to meet our candidates in person, so that we really get to know who they are as people and understand where they will thrive best.
We then work with you to arrange all the interviews and provide feedback to both you and the candidate
When we have found your potential new team member we have the experience to negotiate effectively to make sure that you - and they -couldn’t be happier with the result.
We stay in touch with you and your new star throughout their induction process to ensure that everyone is happy
We don’t give up. Sometimes finding good people can take longer than we would hope but we never lose motivation to find you that superstar and we will always keep you updated.
All you need to do is brief us and we’ll take care of the rest. Let's get started.
Find me a star!
Volume Recruitment
Need a whole team? Need to staff a start up? Need a long term recruitment campaign hiring people every month? No problem.
We are highly experienced at volume recruitment having staffed call centres for various clients including Blue Chip businesses for many years.
We have run assessment centres and group interviews as well as open days and for large in takes with highly successful outcomes and have a unique pricing model that is focused on reducing your costs but not compromising on service.
Contact us for more information on our Volume Recruitment Service.
Find me a whole team of stars!
Market Insights
We speak to employers and employees every day. We know what makes people happy and we know why people leave.
We have an enormous insight into employment trends.
This information can be invaluable to our clients.
As a member of the REC we are also privy to incredibly helpful data and news.
So if you are having challenges in these fields let us know.We can help with salary surveys, retention issues, employer branding and more.
Watch this space for news on the Rockpool Client Club - an opportunity for clients to network, together with inspirational Guest Speakers and lots of treats…we really look after our clients!
We are Recruitment and
Employment Confederation Members
Right from the start we wanted our customers to know that we are a business that conducts itself ethically, to the highest standards and promotes good practice. This is why one of the first things we did was talk to REC about becoming one of their members.
You can’t just join – you must pass a compliance test which we did with flying colours and we have worked closely with the REC to ensure that we are abiding by their code of practice at all times.
We observe the highest principles of ethics, equity, integrity, professional conduct and fair practice in dealing with clients, candidates, collegues and suppliers and conduct our business in a manner designed to enhance the operation, image and reputation of the recruitment industry and REC members. Ethical conduct is not simply compliance with legal requirements but extends to honesty, respect for and equitable treatment of others, integrity and social responsibility, all of which we are proud to do.
You can find out more about the code of practice that we work to from the REC but here are the main principles:
Principles of the REC Code of Practice
what our clients say about us...
“We have the pleasure of working with Rockpool on a range of roles at Hotelplan, from Sales, Operations to Finance and HR. The candidates they place are exceptional and are always a great cultural fit into our business, which is so important to us. Sarah and her team are professional and thorough throughout the recruitment process and making our partnership with them truly enjoyable. I would highly recommend Rockpool as a preferred agency for anyone seeking to place their next candidate.”
Olivia Smyth
Senior HR Business Partner
