We are Rockpool
Established in 2018, Rockpool Recruitment is a specialist travel recruitment consultancy helping travel companies find the very best people for their teams.
We recruit across the travel industry, supporting businesses with permanent hires in sales, customer service, operations, product, marketing, commercial, finance, corporate travel, groups and events, and senior leadership.
Our approach is personal, consultative and completely focused on getting the right result. We take the time to understand every client, candidate and vacancy properly, combining our extensive travel-industry network with decades of recruitment experience.
We care—a lot. We care about finding people who have the right skills, but also those who genuinely fit the company, its culture and its ambitions. We work hard, communicate honestly and don’t give up when a role is difficult to fill.
Rockpool is a member of the Recruitment and Employment Confederation, so our clients and candidates can be confident that we work ethically, professionally and to the highest industry standards.
We hope that once you use Rockpool, you won’t need to go anywhere else.
Our Story
I made my first placement in 1996 (!) and I loved everything about it. I loved the fact I had a candidate crying happy tears down the phone because they were so thrilled, I loved the fact that I had provided a solution to the client who had been trying to find someone suitable for a long time and I loved the sense of achievement and satisfaction it gave me. It was a good day and I thought at once that I had found something that I truly enjoyed.
Fast forward 26 years and I am sat here as the Founding Director of Rockpool Recruitment and I still get that same feeling when we find someone a job and provide a solution to our client and that’s because I really care.
Throughout my 25 years in recruitment, working for 4 different businesses and also being a candidate and a client at various times – I came across a lot of people in the industry that didn’t care and it showed. (I hasten to add I also came across some exceptional recruiters).
At Rockpool we really care about getting it right – that is our only driver. We are not constrained by KPIS or red tape or internal advertising rules. We will do what we need to, to find a solution for our clients and the right roles for our candidates. We don’t give up.
We also truly care about our employees – the team can’t do a good job at looking after you if they are not being looked after themselves. We are unconventional – we work flexible hours, fitting round dogs and children and hobbies but with our primary focus to make our team and our customers happy.
Life is better when everyone is smiling.
Sarah Merry
Recruitment Director
Stay Updated
At Rockpool we want your experience of communicating with us to be as easy and effective as possible. We communicate with our customers across a variety of media platforms - you can follow us on these below to ensure you are notified of any news, views and jobs as they come in.
We are active across social media and regularly run competitions, giveaways and group discussions on interesting topics - get involved by following us here:
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You can trust us to do the right thing
Right from the start we wanted our customers to know that we are a business that conducts itself ethically, to the highest standards and promotes good practice. This is why one of the first things we did was talk to REC about becoming one of their members.
You can’t just join – you must pass a compliance test which we did with flying colours and we have worked closely with the REC to ensure that we are abiding by their code of practice at all times.
We observe the highest principles of ethics, equity, integrity, professional conduct and fair practice in dealing with clients, candidates, collegues and suppliers and conduct our business in a manner designed to enhance the operation, image and reputation of the recruitment industry and REC members. Ethical conduct is not simply compliance with legal requirements but extends to honesty, respect for and equitable treatment of others, integrity and social responsibility, all of which we are proud to do.
You can find out more about the code of practice that we work to from the REC but here are the main principles:
Principles of the REC Code of Practice
